
SAMPLIZE - AI Bespoke intelligence on Shopify Plus
- IM Digital x Samplize - AI Case Study
We partnered with Samplize to build an intelligent color discovery tool for their direct-to-customer audience. The objective was to eliminate the guesswork of selecting paint by translating human inspiration into precise product recommendations.
Services
- Experience Design
- Commerce Engineering
- Intelligence Systems
Commerce Solutions
- Aura
Partners
- Shopify
- Google Cloud
- Vertex AI
Our Approach
Selecting paint is traditionally a frustrating process for people. Samplize needed a way to guide everyday customers through an overwhelming catalog of options without relying on physical color charts. Our team identified an opportunity to use AI infrastructure to bridge the gap between abstract human inspiration and exact product inventory.
A lack of intuitive search methods for customers trying to match existing furniture or room decor
The inability for traditional search architecture to process emotional or descriptive color requests
A need to process user-generated images and instantly extract accurate color data for product matching




Our Solution
Our team engineered a custom color discovery engine using Google Cloud as a technology partner. We designed this AI-first architecture to interpret natural language and visual inputs. Instead of forcing people to know exact color codes, the system allows them to search using abstract terms like warm, muted, or bold.
The intelligence layer processes these descriptive requests and instantly returns the closest physical paint samples from the Samplize catalog. We expanded the technical capability to include image processing. Customers can upload photos of rooms, landscapes, or inspiration boards. The system analyzes the image, extracts the dominant color palettes, and maps them directly to available Samplize products. Our team structured this workflow to happen in milliseconds to keep the buying journey frictionless. By positioning AI as the infrastructure beneath the search experience, we gave Samplize a highly scalable way to guide customer decisions.
The AI Agent handles complex contextual requests, whether a customer wants a color to coordinate with a specific sofa or evoke a feeling of calm in a bedroom. Human expertise defined the parameters of the logic to ensure the recommendations remain accurate and commercially viable.




project summary
The intelligent color matching architecture completely transformed how people discover and purchase paint samples online. By replacing static color charts with a dynamic, responsive discovery engine, our team removed the primary barrier to purchase in the direct-to-customer market. The experience feels personal, accurate, and effortless for the end user. We maintain our partnership with Samplize through TotalCare. Our team continues to refine the underlying AI infrastructure and monitor search performance to ensure the system learns and improves. The Samplize team now possesses a significant technical advantage in their market, powered by intelligent systems and guided by human strategy.






