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CATBIRD
Helping a home-grown icon go global


  • IM Digital x Catbird Case Study

For a certain set of chic, discerning connoisseurs, Catbird NYC needs no introduction. The Brooklyn-based jeweler has been featured in Marie Claire and Vogue and has been the darling of influencers for years. As they grew, they recognized the need for a digital retail experience that reflected what their brand was: innovative, gutsy, and modern—something that highlighted their values and captured the essence of their original Brooklyn storefront

Services

  • Commerce Strategy
  • Experience Design
  • Commerce Engineering
  • Growth Marketing
  • Data and Analytics

Commerce Solutions

  • Relay

Partners

  • Adobe Commerce
  • Klaviyo
Catbird NYC homepage hero with a full-bleed photo of a woman wearing delicate gold jewelry and headline The Poetry of Flowers
Catbird NYC product listing with the Pillar Ring, Red Moon Earring, and Lucy Earring in 14k gold on a clean white background
Catbird NYC ring pairing tool with a diamond engagement ring, coordinating bands, and a Create Your Dream Pairing heading

The Results

The new experience helped give Catbird NYC a digital home while they evolved into a world-famous destination for ethically-sourced jewelry. Now, they could manage more transactions, pull in more revenue, and reach wider and wider audiences—while staying true to the roots that made them a success in the first place.

51%increase in mobile transactions
49%increase in mobile revenue and conversions
49%increase in YoY sales
Catbird NYC product detail for the Mrs Randolph Ring with a large stone detail image and size selectors
Catbird NYC search results with trending queries and cards for Diamond Fizz Necklace, Diamond Fizz Ring, and Janie Ring
Catbird NYC World of Catbird editorial page featuring an artistic collage of photography, illustration, and botanical imagery

From our partners

They took the time to listen to our needs and were able to interpret them in creative ways, in addition to bringing us new ideas we wouldn’t have thought of on our own.
Rony Vardi — Founder and CEO, Catbird NYC
Catbird NYC mobile ring size finder modal with step-by-step measurement instructions and a circumference calculatorCatbird NYC mobile shopping bag with the 1976 Bracelet and Smallest Love Letter Charm, personalization, and a free gift offerCatbird NYC mobile product page for the Mrs Randolph Ring in Green Quartz and Diamond with star rating and Add to Bag
Close-up of a woman's hand and neck with stacked Catbird NYC gold rings and a delicate chain necklace in warm light

IM Digital recognized the opportunity to build a sleek, highly customizable experience that would give customers the ability to choose how they wanted to interact with the brand. The team harnessed Magento Commerce as a platform to expand Catbird NYC’s “endless aisle” approach into broader markets and channels—all while ensuring that they retained complete control of their content. The site included sophisticated sharing tools alongside a personalized stock messaging system to keep fans up-to-date when sold out merchandise was coming back (and when new merchandise would be coming in!)