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IM DigitalIM Digital
WorkSolutionsPartnersAboutInsightsContact
PlanCommerce StrategyCreateExperience DesignBuildCommerce EngineeringGrowGrowth MarketingMeasureData and AnalyticsAugmentIntelligence SystemsTotalCareAll services in one ongoing partnership

IM Creating Experience Design

Great commerce experiences are felt before they are understood. Our Experience Design practice shapes how your brand looks, moves, and connects with the people you are trying to reach, from the first research session to the final design handoff.


Select Projects

FlyBox

Building the App and Infrastructure for Revolutionary Mobile Storage

  • Experience Design
260 Sample Sale

260 Sample Sale

Expanding New York’s best kept secret globally with Shopify Plus

  • Experience Design
MZ Wallace

MZ Wallace

Liberating a luxury brand from years of technical debt with Shopify Plus

  • Experience Design

Capabilities

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American Standard User Interviews to unlock desire of customers.

Discovery, Research & Strategy

Great design starts with insight. We begin every project by aligning brand vision with real customer needs and clear business objectives. By grounding the work in research and data, we ensure the final experience is intentional, focused, and designed to deliver measurable results.

  • Business and brand discovery
  • Scope and constraints alignment
  • Persona Definition
  • Stakeholder interviews
  • Heuristic Experience
  • User Testing
  • Goals and success definition
  • Qualitative & Quantitative Analysis
  • Market, Customer, & Competitive Research
  • Asset and content inventory
  • Website Data and Performance Analysis
  • SEO Research & Insights
  • Experience Strategy
  • Objectives and KPI definition
  • Journey and feature prioritization
  • Roadmapping
  • IA Strategy
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Dashing Diva Merging conversion efforts with beautiful design.

Design

Our team translates direction into an intuitive and elegant digital experience. We define the structure, explore creative expression, and craft every interaction to be purposeful and on-brand. The result is a consistent, responsive, and beautiful design system that feels effortless to the user and is built for scale.

  • Navigation and IA
  • Creative Workshop Ideation
  • UX/UI Design
  • Site map definition
  • Creative Direction
  • Design Systems
  • Page taxonomy and structure
  • Digital Style Guide
  • Responsive Design
  • User flows
  • Content Creation
  • Prototyping

  • Connect with us

Let’s Create

Tell us about your brand, and we will design something people come back to.

IM Creating

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