Material Bank wanted to create the world’s fastest, most powerful way for architects and designers to search for and sample materials.
The quest? A search tool that could combine lightning-quick speed, perfect imagery results, and comprehensive data, creating an impressively smooth customer experience. They needed a search tool that could incorporate the company’s 25 million product data points and hundreds of thousands of SKUs.
Material Bank also wanted to offer their detail-obsessed architect and designer audience the smoothest delivery and fulfillment experience. Previous attempts at managing stock had not been successful, resulting in more order cancellations and rerouting errors.
Could Material Bank develop an automated order fulfillment platform to make the time-wasting, resource-sucking process of searching for materials simple, quick, and eco-friendly?
To achieve Material Bank’s ambitious goals while allowing them to launch dynamically changing content across mobile and desktop applications, IM Digital had to reimagine the brand’s entire site search tool, catalog display, and custom display elements.
In addition to leveraging Magento’s built-in functionality, IM Digital also created custom modules for Material Bank, including:
Merchandising the Material Bank site used to take hours. IM Digital systematically randomized and organized the data, guaranteeing a seamless user experience while equally representing various vendors and manufacturers.
IM Digital’s Order Management Regulator screens all orders to reduce fraud and abuse. Predefined rules minimize inventory exhaustion while allowing for intervention in cases that exceed inventory thresholds.
IM Digital utilized Springbot + custom code to create new product categories. Along with standard product categories like Simple, Configurable, Bundle, and Kit, customers can search based on use cases or third-party manufacturer ratings.
Through leveraging the power of Made4Net, Locus, and automations, Material Bank can now accept orders based on a realistic inventory model, avoiding fulfillment requests to third-party vendors.