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We're an experience design agency with a collaborative vision that fuels brand transformation

Our approach to strategy and design centers you, at every part of every step of the creative journey—so that together, we can improve every step of the customer journey.
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Multi-disciplinary creativity you can count on.

IM Digital is a diverse team with a diverse set of skills, customized to your current marketing and project needs.

Data, Research, & Analysis

When it comes to building a better customer experience, knowledge really is power. We apply a rigorous research methodology and the latest industry-standard data analysis tools to tackling any problem.
  • User Research
  • Experience Analysis
  • Data Analysis
  • SEO Analysis

Discovery & Co-Creation

Collaboration is central to everything we do. We’ll work with your team in fun, informal remote thinking workshops to better understand your business, your customer, and your needs.
  • Creative Exploration
  • Feature Prioritization
  • Persona Creation
  • Site Structure, Navigation & IA
  • Customer Journey Mapping
  • Site Structure, Navigation & IA
  • Ideation & Sketching

Brand Identity

Your brand is your most powerful asset. It’s the foundation of every customer interaction you’ll ever have. We’ll help you hone it to meet your business needs while ensuring it reflects what makes your business unique.
  • Digital Style Guide
  • Brand Content Strategy and Style Guides
  • Logo Design
  • Brand Design

Experience Design

Where customer experience comes to life. Our comprehensive approach employs rapid iteration to craft responsive, accessible, and effective ways for you and your customers to interact.
  • Wireframing
  • High Fidelity Design
  • Theme Design
  • Design System Creation
  • Mobile & App Design
  • Loyalty Programs