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Thrive in the E-Commerce
AI Revolution: Your Guide
to Mastering AI
This ebook will help you unlock the power of AI and transform your
commerce business.
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Why we created this ebook

The commerce landscape is evolving rapidly. Artificial Intelligence (AI) is no longer a futuristic concept. It's here, it's powerful, and it's revolutionizing the way brands and retailers do business.
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What You’ll Discover

"How to Thrive in the E-commerce AI Revolution" is your comprehensive guide to navigating this exciting new frontier. This ebook will arm you with the knowledge and strategies you need to harness the power of AI for tangible business growth.
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What is AI?

Cut through hype and buzzwords and learn about key concepts like machine learning, generative AI, retrieval augmented generation, and more.

AI Maturity Model

A comprehensive framework to help you understand your organization’s readiness to adopt and integrate AI to solve real problems and unlock growth opportunities.

How to Apply AI

In-depth, practical ways to apply and integrate AI across commerce operations, customer service, product discovery, merchandising, and data.

Assess Your AI Maturity

AI solutions should solve real problems for your business, not hypothetical ones––
The AI Maturity Model in this ebook can help you understand if your business would benefit from integrating AI. Here’s a quick preview of each maturity level:
CrawlStage One

Crawl

You’ve consciously started on your AI journey. You’re taking on isolated, independent projects with limited risk. 

WalkStage Two

Walk

Now you’re planning at an organizational level. You’re taking what you’ve learned and you’re using it to make AI an essential part of your business.

RunStage Three

Run

You’re the real deal. You’ve got the AI chops to launch new projects efficiently and to incrementally improve them over time.

FlyStage Four

Fly

Not only has your organization integrated AI into all systems that work together, your company is at the bleeding edge of AI. At this level, your company is sought-out for its genuine thought leadership and innovation.

Turn Your AI Knowledge
into Action

a new digital species

Meet Our Authors

This book was written by IM Digital’s strongest innovators and advocates for practical AI.

Ali Ahmed, Founder and CEO

Ali Ahmed, Founder and CEO


I’m the founder and CEO of IM Digital. With this book, I want to share my technological and commercial expertise to help companies ethically and practically adopt AI.

Alan Kent, Head of AI

Alan Kent, Head of AI


I’m IM Digital’s Head of AI. I’m also a software architect and leader with extensive experience in building and scaling complex systems. I want to share a pragmatic vision for implementing AI to achieve tangible results.

Ready to unlock the power of AI?
This book can help you determine how your organization should use AI, and will give you the knowledge and strategies you need to harness AI for tangible business growth.
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